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Common issues
Troubleshoot common SecureAccess® CLOUD issues, including permissions issues and what to do if you lose your device.
A valid two factor authentication with TOTP requires to have the date and time properly set in the mobile device.
This means that your accounts permissions do not allow you to access to the given web application. Please get in contact with your organization's administrator and ask for access to the desired web application.
Please get in contact with your organization's administrator for update your two factor authentication settings.
Last modified 4yr ago